Send the right details the first time.

Choose a category, add only the information needed for your case and generate a prepared WhatsApp request.

Issue category

Recommended evidence

Name (optional)

Preferred reply

Your email or WhatsApp numberUse the contact detail where you want a reply.

Order reference (if ordered)

UnlockTool username (never password)

Device/model (if relevant)

What happened?

I confirm this message contains no password, OTP, card number, PIN, wallet key or unrelated private data.

This page prepares the message in your browser. Nothing is sent until you choose “Continue on WhatsApp.”

Your request is ready. Review the preview, then continue on WhatsApp.